Received email that said ODR is > 1%

We just received an email this morning that said our ODR is greater than 1%, but it’s not even close.

I’m hoping this is just a bug in Amazon’s system or something.

Has anyone else received such an email or heard of this happening?

Hi Zaid,

I haven’t heard anything like this. You may want to put a ticket in with Amazon to try and sort it out.