I heard that Amazon had a policy update where customers would be required to enter a reason for why they’re returning an item.
However we’re still getting the occasional return where there’s no reason listed.
Does anyone have any news on this?
I heard that Amazon had a policy update where customers would be required to enter a reason for why they’re returning an item.
However we’re still getting the occasional return where there’s no reason listed.
Does anyone have any news on this?
@zaid I’m not sure about the policy update but could the customer be putting the return reason as other and not putting in what the “other” is when prompted?